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QuickBooks License Error: How to Fix it?

Are you one of those QuickBooks users who usually come across with QuickBooks License Error? Did you get the message on your screen “Could not initialize QuickBooks License Properties”? Do you want to know the reason for this error? So, in this article, we have mentioned the possible reasons for the QuickBooks License Error and the various troubleshooting ways to resolve this error. Though we have tried to entertain all your doubts about this error, but our CPA DESK is also available to assist you with all QuickBooks Services on our contact Number +1 267-857-9587.

What is QuickBooks License Error?

Generally, QuickBooks License Error arises due to corruption of license properties in the QuickBooks Company file of QuickBooks Services. You will get a message on your screen that appears as “Could not initialize QuickBooks License Properties” immediately upon the damage of entitlementDatastore.ecml file. It appears, again and again, depending on the number of times you click on Ok. Usually, it arises, when you have not shut down your system properly. QuickBooks License Error code is 3371. But there may be a different set of status codes for the same error code 3371. It appears as:

  • [Error Code is 3371 and status code is 11118]
  • [Error Code 3371, status code: 1]

This error code unable to load QuickBooks license data because of corrupted or damaged company files. Also, when you try to use the same license for another user, this license error code occurs. Or if you have entered the wrong license number for the same user.

Signs indicating QuickBooks License Error

Below are some symptoms showing that the error which is appearing on your screen is QuickBooks License Error.

  • Difficulty in Synchronizing License Properties:

QuickBooks fails to synchronize license data within the company file as soon as the QuickBooks License error begins.

  • Different Status code with Same Error code:

You might see that the status code also appears like 11118 or 1 along with error code 3371 as soon as the QuickBooks License error begins.

  • Slow Performance of your computer:

This error degrades the functioning of your system causing it to perform slower than normal.

  • Crashes entire active program:

This error makes the active window crash and hangs the running programs in the background of the system.

What are the possible reasons causing QuickBooks Error Message 3371?

Apart from the damaged company files and improper shut down of QuickBooks Services, there may be several technical reasons for this QuickBooks License error. Now let us discuss its possible reasons that will be useful in overcoming the issue.

1) Expired Window Operating System.
2) System Antivirus stopped some QB Company Files.
3) Damaged Installation file.
4) Damaged Microsoft Component.

Various troubleshooting ways to fix QuickBooks License Error

Once you know the technical reasons causing the QuickBooks license error, you will be able to intelligently resolve the error using some easiest troubleshooting solutions. Now let us learn to follow them one by one.

1) Use QuickBooks Tool Hub to fix the error code 3371:

This is one of the effective tools to fix the QB error code 3371. For this, you need to download and install the QuickBooks tool hub on your system. Thereafter, you need to run the code 3371 error fix tool. Follow the below the steps to run:

  • First of all, you should open the QuickBooks Tool Hub.
  • You should now select installation issues to check if there are any installation issues.
  • You should now click on 3371 error fix and then ok to make it run.
  • Now restart QuickBooks and check if the working of the company file is fine or not.

If you still find the same error, then follow the steps for the next solution.

2) Uninstall and reinstall QuickBooks Application:

Sometimes, there is a need to uninstall the applications that are troubling the working of your computer. So, you should first uninstall the QuickBooks Application. For this, you should clean reinstall the QuickBooks application. Now, you should fresh login with the credentials given to see the smooth functioning of the company file. If not, go for the next solution.

3) Use of Diagnostic Tool:

You can use QuickBooks Install Diagnostic Tool to resolve the QuickBooks License error. This diagnostic tool is specifically designed to resolve the issues related to Microsoft XML core services, Microsoft.NET and C++.

4) Delete the damaged .ecmlfile:

Damaged or corrupted .ecmlfile is one of the reasons for this error. You should delete it first as it causes trouble in loading the license properties.

5) Check updates for Windows Operating System:

You should check if the window operating system keeps on updating the Microsoft features. If not, move to the next solution.

6) Install updates for Windows Operating System:

You should now install updates for the Windows operating system to prevent license errors like 3371.


We hope, by now, you may fully know about QuickBooks License error, its root cause factors, and understand the various troubleshooting ways to deal with QuickBooks License Error. But if you still find it difficult to resolve this, then reach directly to our CPA desk and feel free to take technical assistance anytime.

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