Business

SBI launched WhatsApp banking service to check account balance and others

India’s largest public lender State Bank of India (SBI) has announced that its customers can now get basic information about their accounts via WhatsApp. The WhatsApp banking services by SBI allow users to check their account balance and view the mini statements.

This announcement was made by the bank recently on Twitter. The caption read, “your bank is now on WhatsApp. Get to know your account balance and view the mini statement on the go.”

How to check bank balance via WhatsApp:

  • First you need to register your account and for this, you need to provide your consent first to get SBI banking services on WhatsApp with the number provided by the bank.
  • The unregistered customer will receive the following message: You are not registered for SBI WhatsApp Banking services. To register and provide your consent for using these services, kindly send the following SMS WAREG A/c No to 917208933148 from your Registered Mobile No with the Bank. You can view the detailed T&C for these services on the bank.sbi.
  • After you have registered, type ‘Hi’ SBI on the number +919022690226 or reply to the message you have received on WhatsApp saying “Dear Customer, You are successfully registered for SBI WhatsApp Banking services.”
  • After you have sent your message, you will receive a reply from the SBI.
  • Then you need to choose from options 1 or 2 to check your account balance or get a mini statement of your last five transactions. You can also choose Option 3 if you want to de-register from SBI WhatsApp Banking.
  • After this, your account balance or mini statement will be displayed as per your choice. You can also type in your query if you have any.

Additionally, the State Bank of India also offers WhatsApp-based services to its credit card users under the name of SBI Card WhatsApp connect. This service allows SBI credit card customers to check their account summary, reward points, outstanding balance, make card payments, and more.

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