Oppo Extends Warranty in India Till June 30 Amidst COVID-19 Lockdowns
Oppo is the latest manufacturer to extend a warranty for its devices in India owing to the COVID-19 imposed lockdowns. The company said in a press release that the repair warranty for all its products has been extended till June 30 for devices that would reach the end of warranty during the lockdown. It includes smartphones, chargers, data cables, and earphones.
We see you, OPPO Humans! 👀 Now, all kinds of warranty services will be extended till 30th June 2021. The times are uncertain but our services aren’t. 😊 We’ve #GotYouCovered at all times ❤ #OPPOCares4You
For any help, feel free to DM us. pic.twitter.com/NrpAVoR0JN
— OPPO Care India (at 🏡) (@OPPOCareIN) May 14, 2021
It has also introduced a WhatsApp number – 9871502777 – where customers can check the status of the operations in real-time as service centers remain closed.
Additionally, to provide better customer support, Oppo is implementing a dedicated AI-powered chatbot called Ollie, which will be available 24×7. Oppo says Ollie can resolve 94.5 percent of customer queries. In case further troubleshooting is required, customers will have the choice to connect with Oppo online teams.
