AirAsia India and Avis partner to offer premium car rental services for guests
AirAsia India on Friday said it has partnered with Avis India to offer its flyers discounted car rental services.
AirAsia India guests can opt to hire airport transfers, chauffeur-driven vehicles, long term car rentals, or self-drive cars from Avis’s fleet of mid, premium, luxury and SUV cars.
With restrictions on mobility, particularly in major Indian cities, flyers are turning to car rental and chauffeur-driven vehicles as a safe, private and flexible alternative to public transport.
Through this partnership, AirAsia India guests can use the services of Avis across 14 cities – Delhi, Noida, Gurugram, Faridabad, Bengaluru, Mumbai, Hyderabad, Chennai, Kolkata, Chandigarh, Kochi, Pune, Bhubaneswar, Jaipur.
Sunil Gupta, MD & CEO, Avis India said, “In the wake of coronavirus, many people remain apprehensive about taking public transport or booking cabs. With this partnership, we are happy to take forward the responsibility to offer a hassle-free and safe travel experience once our travelers depart the airport. We have a strong legacy of providing clean vehicles and improving the customer experience. Our primary focus has always been and remains the health and well-being of our employees, chauffeurs, and customers.”
Speaking about the partnership, Mr. Ankur Garg, Chief Commercial Officer, AirAsia India said “As a guest-obsessed airline, we are always looking out for opportunities to improve travel experiences, enhance customer happiness and deliver value with best in class services. It is our pleasure to partner with businesses that demonstrate exemplary service standards and performance in their own categories and create value for customers. At a time when safety and hygiene are paramount in the minds of travelers, this partnership extends the secure and warm experience we seek to provide our guests beyond inflight services to on-ground experiences of their choice, taking the hassle away from travel and elevating the overall experience.”
The partnership between AirAsia India and Avis India reflects the synergies that both brands share and the desire to elevate the customer experience. AirAsia has recently introduced many new and innovative services like the AirAsia FlyPorter – doorstep to doorstep baggage delivery and AirAsia RedCarpet – priority boarding, baggage and check-in services, to provide customers a safe, personalized and enhanced travel experience. The partnership with Avis extends this to safe and secure ground transportation and is another step intended to facilitate customers with optimal choices for a comprehensive journey experience.
Avis India customers are supported by a team of dedicated and professional rental executives 24X7 who will manage Domestic, Inbound & Outbound – Chauffeur and Self-drive car requests. Avis India also has the safety of its customers front of mind at all times, which is why every vehicle comes equipped with a GPS system and a Panic/ SOS Button; Avis India also proactively calls lady travelers to check in on their safety throughout their journey. After every service, Avis chauffeurs follow a proper sanitization process to maintain the highest standard of hygiene in all vehicles provided by them, in line with guidelines of the National Health Authorities. A 2 2 level sanitization process is followed where-in the cars are sanitized daily in the morning and then after each ride using only standard R1/Oxivir disinfectant. As well as cleaning the exterior & interior, special attention is paid to frequent touchpoints such as steering wheels, indicators controller, dashboards, hand grips, in-car entertainment system controls, cup holders, center consoles, and door handles, both inside and out.